
Terms & Conditions
Hello & welcome to Unique Skin & Wellness Clinic
Please read the following carefully:
Welcome to Unique Skin and Wellness Clinic
This Site is owned and operated by Unique Skin and Wellness Clinic ABN 82 449 547 498 (referred to in these terms as “Unique Skin and Wellness Clinic”, “we”, “us”, and “our”). Please take the time to read the terms of use that are applicable to the use of this Site, our procedures and treatments (“services”), and the content made available to you via this Site and our social media channels (“Terms”). These Terms, together with our Privacy Policy, apply to all Site visitors, subscribers, customers, and all other users of the Site (“user”, “you” and “your”).
We would appreciate if you would take some time to read the conditions set out below as they apply to your use and enjoyment of our Site.
Consent to Site Terms
By accessing and using this Site, our social media channels, and any other materials made available to you or provided to you on this Site, whether made available for purchase or not, you are taken to accept our Terms.
No Minors
By using the Site, accessing, or purchasing any products or services, you warrant that:
(a) you are over 18 years of age and have the legal capacity to enter into a legally binding contract;
(b) you have read and accepted these Terms; and
(c) you will comply with these Terms.
Changes to these Terms
We reserve the right to change or modify these Terms at any time consistent with applicable laws and principles, without notice to you. These changes will be effective as of the date we post the revised version on this Site. It is your responsibility to review these Terms prior to use and periodically throughout your use of our Site and services. If at any time you choose not to accept these Terms, you should not use this Site.
By remaining on this Site and your continued use of this Site, you are deemed to accept any modifications or amendments of these Terms. You may also accept these terms where you click “Agree” or “Accept” or “Buy” where such an option is made available to you during your use of the Site. If you’re uncertain about the Terms or anything else on our Site, please don’t hesitate to contact us before completing any purchase.
Intellectual Property
The Site, products, and services contain intellectual property owned by us and/or by third parties that license the content to us (“Third-Party Licensed Intellectual Property”), including, without limitation, trademarks, copyrights, proprietary information, designs, patents, and other intellectual property rights, as well as the business name, logo, all designs, text, videos, audio files, graphics, other files, and software (“Content”). Your use of the Site, the services, and access to any content does not grant or transfer any rights, title, or interest to you in relation to this Site, the services, products, or the content.
No Commercial Use
You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce, or perform, or in any way exploit in any format whatsoever the Site, services, or the Content, our Intellectual Property, and Third-Party Licensed Intellectual Property in whole or in part without our prior written consent. We reserve the right to immediately remove your access to our Site, products, services, and Content, without refund, if you are found to be violating these Terms.
Links to Other Websites
Our Site and social media channels may have links to other sites operated by third parties. Unless we expressly tell you otherwise, we do not in any way endorse, control, or approve of, nor are we responsible for the content on those websites. It’s up to you to decide if those websites and their content work for you, and we recommend that you investigate and do your homework to find that out.
Privacy
These Terms also include our Privacy Policy, which can be accessed here [Insert Privacy Policy link].
Creating an Account
To book appointments and access some features of the Site, you may have to register an account. This means you’ll have to give us accurate information, including your name, your business name, address, a valid email address, and telephone number, and you must be at least 18 years old. You warrant that any information you provide during the account setup process is accurate and correct at the time you provide the information, and that you’ll update the information should there be any changes. You’ll be solely responsible for the activity that occurs on your account (including orders placed on your account), so keep your account password secure.
We reserve the right to suspend or cancel your account at any time, in our sole discretion, if you breach any provision of the Terms or applicable law, or where your conduct impacts our reputation.
Prices and Payment
All prices are in Australian Dollars (AUD) and are inclusive of any Australian Goods and Services Tax (GST) (as applicable). The prices indicated on the Site may change at any time without advance notice to you. If you’ve purchased our products or services, they will be charged at the price in force at the time a customer’s order is validated.
We reserve the right at any time to modify or discontinue the product or service without notice. We shall not be liable to you, or a third-party, for any modification, price change, suspension, or discontinuance of the product or service.
We may from time to time provide discounted products and/or services. You may only use one discount code with each purchase. We reserve the right to reject or cancel any orders where you add more than one discount code.
Procedures and Treatments
Results may vary from patient to patient. Please book a consultation to see if a procedure or treatment is suitable for you.
If you have any pre-existing medical conditions that may impact the procedure or treatment available, please consult with your medical practitioner before embarking on a course of treatment or a procedure.
You will be required to complete a consent form and disclose any relevant medical information to us before receiving treatment. You agree to take responsibility for your disclosure and for any failure by you to disclose relevant information.
If you have provided inspiration via picture or document, you relieve Unique Skin and Wellness Clinic of any responsibility if the provided treatment does not completely match your picture or document. As it is provided only as inspiration, we cannot guarantee exact same results as effects of procedures vary.
Cancellation Policy
Where you make a booking for any of our services, these terms, including this cancellation policy, will apply.
We value your business and ask that you respect our business scheduling policies. Please let us know if you need to cancel or reschedule your appointment.
Booking Deposits
Booking deposits are non-refundable. If you provide us with more than 24 hours' notice prior to rescheduling or cancellation, the booking deposit amount will be used as a credit against your next booking. Any rescheduling or cancellations within 24 hours of your appointment time will incur a cancellation fee equal to the total booking deposit paid.
Late for Appointments
If you are more than 10 minutes late for your appointment without prior notice, your booking will be canceled, and you will be charged $20 of the cost of the treatment you have booked.
**Persistent Failure to Show Up**
Where you have failed to show up for more than one appointment, in addition to retaining the cancellation charge for those treatments, for any future bookings, we will require you to pay for the service in full at the time of booking.
**Refund Policy**
We do not provide refunds on any purchases, including any prepaid packages, services (whether paid in full or not) where you change your mind, where your circumstances change, or if you choose to discontinue your treatment.
Any prepaid services or treatments of six or more automatically expire after one year from the initial date of purchase. No refunds or exchanges will be made.
**Complaints Procedure**
We pride ourselves on ensuring that every client enjoys their experience and the service they receive at Unique Skin and Wellness Clinic. If you are not happy with the service you receive, please inform us immediately, and we will address the matter as quickly as possible.
All complaints must be sent to hello@uniqueclinic.com.au. Please provide as much detail as possible, including the treatment, date, and time of your appointment, and the reason for the complaint.
**Information and Advice**
Our Site may have articles and content that are of a general nature and are not intended to replace professional advice for individual situations. The information on the Site is not a substitute for obtaining advice specific to your circumstances from a qualified professional.
**Submitting Content to Site and Social Media**
We love interacting with our community on social media! Where you decide to submit feedback or comments, you give us permission to post or use that feedback, and waive any moral rights to the content. We reserve the right to remove any inappropriate content.
**Competitions**
From time to time, we may run competitions through this Site and our social media channels. Your participation in those competitions is subject to these Terms and any specific terms that apply.
**Prohibited Use**
You must not use the Site for any unlawful purpose or to violate any laws, or attempt to change, remove, deface, hack, or interfere with the Site or its content.
**Warranties and Disclaimers**
This Site is provided on an “as is” basis, and we make no warranties about the Site or its content, including fitness for a particular purpose or access without harmful components.
**Limitation of Liability**
To the fullest extent permitted by law, we are not responsible for any loss or damage arising from your use of this Site or our services. Our liability is limited as provided under the Australian Consumer Law.
**Our Right to be Indemnified by You**
You agree to indemnify us from any loss or claim arising from your use of this Site in violation of these Terms.
**Breach and Termination**
We may terminate this agreement at any time if you
CALL TO QUIT
As this is a 2 step treatment bookings cannot be made on online
0412 729 745
…or feel free to email us at hello@uniqueclinic.com.au
